DIGICAMSOFT

PhotoTalks: More than 100 photos


More than 100 photos

dwert22 on 23-Nov-2015
Loving this program!


I am just wondering how I can upload more than the maximum of 100
photos? It says to see upgrade options, but I do not know where to go
for that.

Thanks
dwert22 on 23-Nov-2015
I found the upgrade option and
paid $29 to have 10,000 photos limit, but how long until it takes
effect?


I'm still limited to 100 and I logged out and logged back in



Thanks
GreG on 24-Nov-2015
Hello,
Sorry for the little delay for this reply.
Just checked your account and I can confirm it is upgraded to 10,000
photos.
Login/logout should work, if not try to close/open the program.
Make sure to have version 3.1.
I can see you left a message to the contact form, going to reply by
email as well.
Thanks for your trust and let's work the problem.
Greg
GreG on 24-Nov-2015
I do apologize for this, the
account was not upgraded automatically as expected after your payment.
This is now fixed.
I offer you a free upgrade for another account. You can just let me know
the account by email, anytime.
Thanks,
Greg
feisty1112 on 9-Feb-2016
The program is easy to
use...but that's about it...I paid the $29 dollars to upgrade, and still
am not able to upload more albums.

It's a little concerning that someone had this problem in November, and
I'm still having it in February. I really like the product, would be a
shame to ruin my experience with this issue. Nobody should have to wait
after they've paid their money.
GreG on 13-Feb-2016
Hello,
I'm sorry I haven't reacted earlier as I was not available.
I was about to manually set your account as expected but the user name
you mentioned is already upgraded since 2013, so what I am missing to
fix the problem is your URL.
If you can share this, then I will fix the upgrade issue.
Now, if you prefer to cancel, I'll send you the money back.
Again, I'm sorry something went wrong, the upgrade should have been
effective immediately.
GreG on 13-Feb-2016
feisty1112,
I just found that you opened a paypal litige, please know that I send
you the refund and this litige is now closed.
As mentioned, please share me your URL so I can fix the upgrade issue
anyway, for free.
Thank you,
Greg

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