Digital Camera Software
More than 100 photos
dwert2223-Nov-2015/4:56:36+1:00
Loving this program!


I am just wondering how I can upload more than the maximum of 100 photos? It says to see upgrade options, but I do not know where to go for that.

Thanks
 
dwert2223-Nov-2015/5:26:53+1:00
I found the upgrade option and paid $29 to have 10,000 photos limit, but how long until it takes effect?


I'm still limited to 100 and I logged out and logged back in



Thanks
 
GreG24-Nov-2015/21:48:05+1:00
Hello,
Sorry for the little delay for this reply.
Just checked your account and I can confirm it is upgraded to 10,000 photos.
Login/logout should work, if not try to close/open the program.
Make sure to have version 3.1.
I can see you left a message to the contact form, going to reply by email as well.
Thanks for your trust and let's work the problem.
Greg
 
GreG24-Nov-2015/22:09:20+1:00
I do apologize for this, the account was not upgraded automatically as expected after your payment.
This is now fixed.
I offer you a free upgrade for another account. You can just let me know the account by email, anytime.
Thanks,
Greg
 
feisty11129-Feb-2016/3:03:02+1:00
The program is easy to use...but that's about it...I paid the $29 dollars to upgrade, and still am not able to upload more albums.

It's a little concerning that someone had this problem in November, and I'm still having it in February. I really like the product, would be a shame to ruin my experience with this issue. Nobody should have to wait after they've paid their money.
 
GreG13-Feb-2016/11:21:52+1:00
Hello,
I'm sorry I haven't reacted earlier as I was not available.
I was about to manually set your account as expected but the user name you mentioned is already upgraded since 2013, so what I am missing to fix the problem is your URL.
If you can share this, then I will fix the upgrade issue.
Now, if you prefer to cancel, I'll send you the money back.
Again, I'm sorry something went wrong, the upgrade should have been effective immediately.
 
GreG13-Feb-2016/11:33:01+1:00
feisty1112,
I just found that you opened a paypal litige, please know that I send you the refund and this litige is now closed.
As mentioned, please share me your URL so I can fix the upgrade issue anyway, for free.
Thank you,
Greg
 

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